dozenfold Docs

Hand an issue to a developer

Open Developer brief beside the issue actions to see a compact technical handoff in the side panel. It should help a developer identify the failing surface, reproduce the journey, and decide what evidence is still missing without reading the entire merchant investigation.

Copy a technical brief

Copy the brief into your developer’s workflow, a ticket or a coding assistant that has access to your code. It includes the captured technical context and observed reproduction evidence. Revenue amounts stay in the merchant investigation rather than the technical brief. Copying is a handoff; it does not create a Jira ticket or authorize an assistant to change your code automatically.

Open the brief as an issue

Under Open as an issue, Create Linear issue opens Linear with the issue title and the brief filled in. For GitHub, enter the repository as owner/repo (a pasted repository URL also works), then Create GitHub issue. Both open in your browser with your own sign-in, and you choose the team or labels there before saving. A long brief is shortened and links back to the full evidence in Dozenfold. Dozenfold stores no tracker credentials; the GitHub repository is remembered only in your browser.

Start with the fingerprint

The fingerprint explains why occurrences were grouped. Depending on the source, it can include an exception family and normalized message, a failed request or commerce operation, HTTP or GraphQL status, a resource type, and a privacy-safe script or route origin.

Environment, release, browser, device, operating system, and viewport evidence show where the issue is concentrated. Concentration is not causal lift unless a comparable baseline is available.

Use stack and source context

When a usable stack is captured, Dozenfold displays the relevant frames and marks application and external origins. If source maps are available, the mapped original frame and a limited source excerpt can be shown.

Missing or unusable mapping keeps the captured stack available. Shop Owners can associate private source maps with an immutable release from Releases → Source maps, either through CI automation or the bounded manual Shopify upload fallback. Dozenfold shows only the resolved frame and limited source context needed for investigation; it does not expose complete source files in the merchant UI.

Reproduce with journey evidence

Use the issue’s Reproduce section alongside the technical handoff. It provides privacy-safe route and funnel steps, affected sessions, and nearby error, vital, release, and friction signals. By default it cannot reproduce DOM state, typed values, or video because Dozenfold does not collect them. When the store has turned on error-session replay, the issue also links a masked replay of the minute before the error and the rest of that session.

Dozenfold does not currently generate an AI diagnosis or claim an automatic fix. The handoff is structured evidence for engineering judgment. To give the same evidence to your own AI tools, see AI tools (MCP).

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